Support
The Customer Support & Community Stack
A support ticket inbox, a community forum and uptime monitoring — everything you need to support customers and build community without paying per agent or per seat.
Combined minimum RAM
~6.3GB
Estimated savings
Help desk and community with no per-agent licenses
Tools in this pack (4)
FreeScout
Lightweight support inbox, a free alternative to Help Scout.
CRM & SupportOpen-Core🟡 Standard · ~1GB
docker-compose.yml
version: "3.9"
services:
freescout:
image: nfrastack/freescout:2.2.14
restart: unless-stopped
ports:
- "8080:80"
environment:
- DB_HOST=freescout-db
- DB_NAME=freescout
- DB_USER=freescout
- DB_PASS=change-me-mysql-password # must match MYSQL_PASSWORD below
depends_on:
- freescout-db
freescout-db:
image: mariadb:11
restart: unless-stopped
environment:
- MYSQL_ROOT_PASSWORD=change-me-mysql-root-password # REQUIRED: generate a random secret before first run
- MYSQL_DATABASE=freescout
- MYSQL_USER=freescout
- MYSQL_PASSWORD=change-me-mysql-password # REQUIRED: generate a random secret before first run
volumes:
- freescout_db_data:/var/lib/mysql
volumes:
freescout_db_data:
Zammad
Support ticketing system, a self-hostable alternative to Zendesk.
CRM & Support100% FOSS🟡 Standard · ~1GB
docker-compose.yml
version: "3.9"
services:
zammad:
image: zammad/zammad:7.2.0-0021
restart: unless-stopped
ports:
- "8080:8080"
environment:
- POSTGRESQL_HOST=zammad-db
- POSTGRESQL_USER=zammad
- POSTGRESQL_PASS=zammad
depends_on:
- zammad-db
zammad-db:
image: postgres:15-alpine
restart: unless-stopped
environment:
- POSTGRES_USER=zammad
- POSTGRES_PASSWORD=change-me-postgres-password # REQUIRED: generate a random secret before first run
- POSTGRES_DB=zammad_production
volumes:
- zammad_pg_data:/var/lib/postgresql/data
volumes:
zammad_pg_data:
Discourse
Large-scale forum and community software, an alternative to Circle.
CRM & Support100% FOSS🔴 Full · ~4GB
install.sh (official script)
# Discourse se instala oficialmente con su propio script "launcher" y un
# archivo app.yml (no un docker-compose.yml estándar):
git clone https://github.com/discourse/discourse_docker.git /var/discourse
cd /var/discourse
./discourse-setup
Uptime Kuma
Self-hosted uptime monitor, an alternative to UptimeRobot.
Dev Tools100% FOSS🟢 Lightweight · ~256MB
docker-compose.yml
version: "3.9"
services:
uptime-kuma:
image: louislam/uptime-kuma:2.5.5
restart: unless-stopped
ports:
- "3001:3001" # put a reverse proxy (Caddy/Nginx/Traefik) with HTTPS in front of this port, pointed at your domain
volumes:
- uptime_kuma_data:/app/data
volumes:
uptime_kuma_data: